Managing AOGs, optimizing inventory, sourcing aircraft parts, and coordinating orders is an overwhelming task.

When teams make the wrong decisions, money is lost, and time is wasted. With the addition of a complex international supply chain and thousands of part numbers, things get chaotic, fast. Teams who upgrade their maintenance material strategy will help ensure operations success.

Here are three steps you should be exploring to get better aircraft material support.

Step 1: Get better human support.

Without the proper human support, your total material costs rise, and delays are assured.

Investing in a trusted material partner who can help you through personalized, dedicated human support is essential.

It's not beneficial to call a toll-free number to leave a message or chat with a customer service person who knows nothing about you or your operation.

You must have a dedicated aircraft material expert who can support you when you need it — all day, every day.

Step 2: Automate aircraft material requirement updates.

Having to chase vendors for order status updates or remind them to send you documentation requests is a thing of the past.

With the right technology, your vendors must automate essential aircraft material updates, so you have a single place to review all your material requirements, like past quotes, purchase orders, repair orders, and your warehoused inventory.

Step 3: Combine human support with technology.

The best maintenance material strategies combine 24/7/365 dedicated human support with technology.

A human relationship helps you achieve your operational and personal goals while resolving complex problems.

Technology gives you instant material requirement updates providing you with complete material peace of mind.